Variable | Included | Excluded |
---|---|---|
Enquiry | Calls to 113 | “Calls” from other lines as Ambulance booking, Web booking, Emergency room, lines from Fire, Police, Radio and administrative telephone lines. |
Caller | The general public (Patient, Relatives, Children under the age of 16, Neighbor, Bystander) | Doctor, Health Professionals, Emergency primary health care central, Other EMCC Central, Fire Department, Police, Airline, Paramedics. |
Event | Somatic disease, Obstetrics/ Maternity Care, Psychiatry / psychosocial, Overdose addict, Intoxication Traffic accident, Fire, Other type of accident, Violence - exposed to Violence - self-inflicted, Medical emergency – other, Obvious signs of death, Search and rescue Preparedness v/dangerous situation Harassment, Emergency telephone for the Police, Emergency telephone for the fire brigade | Transfer, Homerun, To doctor/outpatient clinic, Other booking Other inquiry –no need, Hospital internal emergency, Other internal incident, Emergency response moved (tactical displacement of empty ambulance to maintain dispersed emergency response), False message, error ring, Technical error ring Shredded. |