Job No | Reason for using video triage | What individual asked to stream from scene | How do you feel the caller accepted use of GoodSAM? | Ease of use by dispatcher | Technical issues | User issues | Intervention after watching video stream. |
---|---|---|---|---|---|---|---|
(to assess patient, scene / MOI, or other) | (member of public, police, FRS, healthcare professional, patient) | 0 = poor 1- mediocre 2 = acceptable 3 = good 4 = very good 5 = excellent | 0 = poor 1 = mediocre 2 = acceptable 3 = good 4 = very good 5 = excellent | ||||
1 | Patient/MOI | Police | 5 | 5 | Poor video quality | No issue | Confirmed send |
2 | Patient/MOI | Police/public | 5 | 5 | No issue | Confirmed send | |
3 | Patient/MOI | Public | 5 | 5 | No issue | Confirmed send | |
4 | Patient/MOI | Public | 5 | 5 | No issue | No send | |
5 | MOI | Public | 5 | 5 | No issue | Confirmed send | |
6 | Patient | Public | 5 | 5 | No issue | No send | |
7 | Patient | Public | 5 | 5 | No issue | No send | |
8 | Patient/scene | Public | 5 | 5 | No issue | No send | |
9 | MOI/scene | Public | 5 | 5 | No issue | No send | |
10 | Patient/ MOI | Public | 5 | 5 | Caller closed call | Confirmed send | |
11 | Patient | 4 | 5 | No issue | No Send | ||
12 | Patient | Public | 5 | 5 | No Issue | No Send | |
13 | Patient | Public | 5 | 5 | No Issue | No Send | |
14 | Patient | Patient | 5 | 5 | No Issue | No Send | |
15 | Patient | Patient | 5 | 5 | No Issue | No send | |
16 | MOI | Public | 5 | 5 | No issue | No Send | |
17 | Patient | Public | 5 | 4 | Inability to stream | N/A | |
18 | Patient | Public | 5 | 5 | No Issue | No Send | |
19 | Patient/MOI | Public | 5 | 5 | No Issue | No Send | |
20 | Patient | Public | 5 | 5 | Inability to stream | No issue | N/A |
21 | Patient/MOI | Public | 5 | 5 | Poor audio quality | No issue | No send |