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Table 1 Acceptability and feasibility of obtaining live video footage from scene using the GoodSAM ““

From: Live video footage from scene to aid helicopter emergency medical service dispatch: a feasibility study

Job No

Reason for using video triage

What individual asked to stream from scene

How do you feel the caller accepted use of GoodSAM?

Ease of use by dispatcher

Technical issues

User issues

Intervention after watching video stream.

(to assess patient, scene / MOI, or other)

(member of public, police, FRS, healthcare professional, patient)

0 = poor

1- mediocre

2 = acceptable

3 = good

4 = very good

5 = excellent

0 = poor

1 = mediocre

2 = acceptable

3 = good

4 = very good

5 = excellent

1

Patient/MOI

Police

5

5

Poor video quality

No issue

Confirmed send

2

Patient/MOI

Police/public

5

5

 

No issue

Confirmed send

3

Patient/MOI

Public

5

5

 

No issue

Confirmed send

4

Patient/MOI

Public

5

5

 

No issue

No send

5

MOI

Public

5

5

 

No issue

Confirmed send

6

Patient

Public

5

5

 

No issue

No send

7

Patient

Public

5

5

 

No issue

No send

8

Patient/scene

Public

5

5

 

No issue

No send

9

MOI/scene

Public

5

5

 

No issue

No send

10

Patient/ MOI

Public

5

5

 

Caller closed call

Confirmed send

11

Patient

 

4

5

 

No issue

No Send

12

Patient

Public

5

5

 

No Issue

No Send

13

Patient

Public

5

5

 

No Issue

No Send

14

Patient

Patient

5

5

 

No Issue

No Send

15

Patient

Patient

5

5

 

No Issue

No send

16

MOI

Public

5

5

 

No issue

No Send

17

Patient

Public

5

4

Inability to stream

 

N/A

18

Patient

Public

5

5

 

No Issue

No Send

19

Patient/MOI

Public

5

5

 

No Issue

No Send

20

Patient

Public

5

5

Inability to stream

No issue

N/A

21

Patient/MOI

Public

5

5

Poor audio quality

No issue

No send