From: Impact of caller’s degree-of-worry on triage response in out-of-hours telephone consultations: a randomized controlled trial
Triage responsea
Intervention group
N = 5313
N (%)
Control group
N = 5329
OR (95% CI)
Telephone consultation
2463 (46.4)
2530 (47.5)
OR 1.05 (0.97–1.13)
Face-to-face consultation
2850 (53.6)
2799 (52.5)