Table 2 Description of the calls
Same assessment of the patient’s primary problem and priority (n = 50) | Mismatch in the assessment concerning priority and patient’s primary problem (n = 50) | |
|---|---|---|
Emotion and content score between 1-5 | Mean | |
1,28 | 1,14 | |
Call to; | n (%) | |
Emergency number | 43 (86) | 33 (66) |
Elective ambulance transport | 7(14) | 17 (34) |
Bystanders | 9 (18) | 5 (10) |
Who made the call; | n (%) | |
Health care providers* | 19 (38) | 21 (42) |
Relatives | 15 (30) | 16 (32) |
Patients | 7 (14) | 8 (16) |
Duration of the call | Min:sec | |
Range | 01:07-10:35 | 01:08-07:16 |
Median | 02:36 | 03:26 |
Mean | 03:16 | 03:42 |
First symptom description | Seconds | |
Range | 5-83 | 5-146 |
Median | 15 | 30 |
Mean | 22 | 36 |
patient’s age | Years | |
Range | 0,2-103 | 15-93 |
Median | 72 | 84 |
Mean | 66 | 72 |
Not known | (n)16 | (n) 11 |
Previous medical history mention during call | n (%) | |
Yes | 28 (56) | 39 (78) |
No | 22 (44) | 11 (22) |
Sound of patient breathing | n (%) | |
Yes | 21 (42) | 11 (22) |
No | 29 (58) | 39 (78) |
What patient is doing | n (%) | |
Yes | 32 (64) | 21 (42) |
No | 18 (36) | 29 (58) |
Adherence to assessment protocol | n (%) | |
Yes | 38 (76) | 29 (58) |
No | 12 (24) | 21 (42) |
Language difficulties | n (%) | |
Yes | 11(22) | 5 (10) |