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Table 1 Included calls for analysis

From: Barriers and opportunities in assessing calls to emergency medical communication centre - a qualitative study

Group 1; Agreement between EMCC nurse and ambulance nurse (n = 50)

Group 2; Disagreement between EMCC nurse and ambulance nurse (n = 50)

Dispatched as;

n

Dispatched as;

Feedback from ambulance nurse

Stroke

18

Undefined problems

23

Fever/infection (8)

Chest pain

6

  

Breathing difficulties (8)

Convulsions

5

  

Stroke (2)

Breathing difficulties

4

  

Cardiac arrest (1)

Bleeding – no trauma

3

  

Unconscious (1)

Poisoning

3

  

Ear/nose/throat problems (1)

Undefined problems

3

  

Abdomen/urinary problems (1)

Child illness

2

  

Chest pain (1)

Diseases or injuries o limbs

2

Chest pain

7

Undefined problems (3)

Allergy

1

  

Breathing difficulties (3)

Birth/pregnancy

1

  

Fever/infection (1)

Diabetes

1

Breathing difficulties

6

Chest pain (3)

Headache/dizziness

1

  

Undefined problems (2)

  

Unconscious (1)

Abdomen/urinary

5

Chest pain (2)

problems

 

Fever/infection (2)

  

Undefined problems (1)

Fever

3

Breathing difficulties (2)

  

Undefined problems (1)

Bleeding no trauma

2

Abdomen/urinary problems (1)

  

Undefined problems (1)

Back problems

1

Breathing difficulties (1)

Diseases or injuries to

  

limbs

1

Accident (1)

Psychiatric

1

Dead at scene (1)

Headache/dizziness

1

Stroke (1)