Table 1 Questions used to determine use of Index

When receiving a true emergency medical call, please specify how often you do the following:

I use the table format Index during the conversation

I use Start page

I clarify if the patient is awake

I clarify whether the patient can talk or not

I do not decide upon urgency before criteria (reversed in questionnaire)

I do not determine criteria code without using Index (reversed in questionnaire)

I start on top of the symptom card and work my way downwards

I ask further questions

I give advices to the caller/patient, if needed

I give advices to health personnel on scene, if needed

If Index is not used during the call, I check afterwards whether I have covered everything

Total (Likert score)